Holiday Inn Johnson City by IHG

Douglas a month ago

I am the Commander of Tennessee 18-8 Combat Vets Association. Your business was more than graceful, in service and staff. From early cheack in on Friday 28th to Check-out Sunday morning. Everything was great. Food, outstanding. Would put your menu up against any restaurant in the tri-cities. Your bar tenders were amazing, and kind. Service keepers were so nice and attended to our nembers needs. Jessica, oversaw every detail to a T. From planning to finish. Our meeting there was an overall great success, and the high points of it, was your staff. Cheers and well done to all. Kind regards, Toby Suthers

Edgel C 2 months ago

This will be our 5th night's stay. Everything has been perfect with only one negative, the bathroom door doesn't completely close. Breakfast dining has been awesome! Great buffet with an extra thumbs 👍 up on the cut fruit variety! The lady that takes care of the dining area does a great job to keep everything clean and refilled, also Very Friendly!!

Jay Lagowy 2 months ago

First my daughter and wife checked in and the pool was completely closed. Message was left for the front office manager three times on her machine, never called back. Left two messages at the front desk. Never returned a phone call, finally got in touch with her Because I called the corporate office. She was very rude, basically said call corporate about the pool situation and hung up. Says it was posted on the website for over a week. Well that doesn’t help when you check in on a Monday, was very rude to my family and I would love to speak to the owner regarding customer service. Two of my daughter’s friends actually left the hotel because of the pool situation, they chose to stay because they could not find a vacancy in any other hotels that were priced well in such short notice. I agree with the others who stated that they would never stay at this hotel again. very disappointing and it could’ve been an easy fix to help compensate. I do have the complaint number with the corporate office if the owner needs it. They could not have been happier to check out. Please do better for future guests.

Brandon Brimm 3 months ago

I stayed at this location and couldn't have been more pleased with my lodging experience. Not to mention, the breakfast buffet made me almost think I was at Shoney's. Decent enough selection, hot food was hot and cold food was cold. Rubi was quite delightful with her hospitality and overall kindness towards myself, and other guests. 100% recommend.

Princess Nana 4 months ago

The rooms are very old and run down. The beds are very uncomfortable. The lobby is beautiful and if you let it fool you it will. Hair was in the shower, sink and in the bed. There is also a dip in the bed. I’m writing this while currently in the room. Very upsetting stay. I can’t leave because I’m exhausted.